Calgary launches online residential permitting

City becomes first to do so in Canada

Calgary has become the first city in Canada to offer complete online residential permit servicing.

Residential ePermit customers applying for new home construction permits (single and semi-detached homes, and associated garages) can now apply for these permits, pay for services and process all their inspections, using a single online tool.

The latest ePermit upgrade provides customers new inspection services and options, which completes a start-to-finish approach to doing business with the City online.

Since 2013, ePermit has processed more than 6,000 new home construction permits online, eliminating the need for customers to print documents, travel downtown and stand in line to apply for permits. Today, over 75 percent of the applications The City receives for new home construction permits are made electronically. The success of ePermit will enable additional home permits such as basements, garages and decks, to be made available online for homeowners and contractors in the future, said the City.

Under the improvements made to the City's ePermit service, residents can now Book, reschedule or cancel an inspection, book out-of-phase inspections, view inspection results online, view or download inspection reports and view or download the single Permission to Occupy document.

The City will also now accept Development Permit applications for new home construction permits online.

For more information about Residential ePermit or to learn about how to become an ePermit user, visit calgary.ca/epermit.